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Technical Support

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Pre-sales advice Technical Support Product after sale Suggestions Other
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About technical support
1. Project research and development support, oriented design for customers:
  • 1.1 According to the customer's initial plan, we are responsible for further design. That is, the user gives us the idea that our team will further develop the work until it meets the required samples.

  • 1.2. Provide secondary development for samples provided by customers to further enhance product performance and increase product usage. Enhance the usability of the product. Increase production selling point

  • 1.3, specially designed for the customer's appearance, and supporting circuits. Make the product meet the appearance requirements of each region.

  • 1.4 Technical support and research and development of innovative products. The aim is to meet the special needs of special customers. To meet all the needs of users for special occasions.

2. Support expedited development of new products:
  • 2.1, our technical team can develop personalized products for you. Meet the exclusive sales rights of your production.

  • 2.2. The special function is also modified on the original product. The general function can be modified and upgraded within 15 days.

3. Customer complaints and suggestions on the original product:
  • 3.1, our technical team has specialized personnel to deal with product problems and introduction improvements. Specially responsible for product re-issues. The first time to reply to the solution to the problem.

  • 3.2, we have a dedicated staff on duty for 365 days. Feel free to resolve any issues you may have.

4. The company's 4 divisions are targeted at users.
  • 4.1. The company has a total of 4 business divisions with 30 years of experience. Serve everything you need.

  • 4.2. If you have any needs, please do not hesitate to ask us at the first time. We will serve you with your heart